HELP CENTER

Frequently Asked Questions

How do I reset my password?

Use the forgot password option when available, or submit a support request for assistance.

How do I set up Microsoft 365?

Renner Tech can assist with Outlook, Teams, OneDrive, Office apps, and account setup.

My computer is running slow. What should I do?

Restart the device first. If the issue continues, submit a support request with details.

How do I connect to VPN?

Submit a request for VPN setup, troubleshooting, or access assistance.

I clicked on a phishing email. What should I do?

Stop interacting with the email, avoid entering passwords, and contact Renner Tech immediately.

How do I request support for a new employee?

Submit the employee’s name, start date, email needs, software access, and device requirements.

STILL NEED HELP?

Submit a Support Request

Can’t find the answer you’re looking for? Submit a support request below and we’ll get back to you as soon as possible.

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Emergency Support

Experiencing a security incident, ransomware attack, business outage, or data loss? Contact Renner Tech immediately.

605-323-7621